I |

Senior software engineering leader, mentoring technologists and crafting AI-powered solutions that transform healthcare analytics and data platforms.

0 Years Experience
0 Teams Led
0 Projects Delivered
Will Austin
AI & ML
Analytics
Cloud
Scroll to explore

Transforming Data Into Impact

I lead engineering teams that build smart, secure, and scalable software solutions. I'm passionate about using AI to transform reporting, analytics, and data platforms—making operations faster, smarter, and more efficient.

With deep experience in full-stack development, DevOps, and SaaS, I help organizations turn complex data into meaningful insights and action. My expertise spans cloud architecture, digital strategy, statistical analysis, big data analytics, and data science.

Team Leadership

Building and growing high-performing engineering teams

HIPAA Compliance

Secure data transfer and healthcare regulations

Innovation

Emergent technology and AI-driven solutions

Core

Where I've Made Impact

2019
Current Role April 2019 - Present

Senior Software Engineering Director

Cigna Healthcare / Evernorth Health Services

Leading AI-driven engineering teams focused on analytics, compliance, and operational intelligence across healthcare platforms. Driving enterprise-wide innovation through agentic delivery models, scalable data products, and a culture of technical excellence.

AI/ML Healthcare Leadership Analytics
2018
March 2018 - April 2019

Director of Data and Analytics Integration

Warner Brothers Discovery Inc.

Led integration of data and analytics platforms, enabling advanced reporting and business intelligence for media operations. Unified disparate data sources to create a cohesive analytics ecosystem.

Data Integration Media BI
2012
March 2012 - March 2018

Director of Data Applications

Scripps Networks Interactive

Directed development of data applications and analytics tools, supporting strategic business decisions. Built scalable solutions for HGTV, Food Network, Travel Channel and 85 other lifestyle media brands.

HGTV Food Network Travel Channel TLC DIY Network
View all brands
Data Apps Broadcasting Strategy
2007
March 2007 - March 2012

Director of Business Intelligence

The E.W. Scripps Company

Oversaw business intelligence and analytics functions, delivering actionable insights for media operations. Pioneered web analytics adoption across newspaper digital properties.

BI Web Analytics Publishing
2004
March 2004 - March 2007

BI & Analytics Analyst

Edfinancial Services

Analyzed business data and created reports for financial operations. Developed automated reporting solutions for student loan portfolio management.

Financial Services Reporting
2000
May 2000 - March 2004

Sales and Marketing Manager

AT&T

Managed sales and marketing initiatives, driving growth and customer engagement. Led teams in telecommunications solutions and built foundation in data-driven decision making.

Telecom Sales Marketing

Education

University of Tennessee, Knoxville

Bachelor of Science, Management

Computer Science & Human Resource Development

Class of 2000

Skills & Technologies

Development

Python
JavaScript
React
Node.js
Go
SQL

Cloud & DevOps

AWS
Docker
Kubernetes
GitHub
CI/CD
Terraform

Data & AI

Machine Learning
Analytics
Data Warehouse
Streaming
ETL/ELT
Visualization

Leadership

Team Building
Agile/Scrum
Roadmapping
Stakeholder Mgmt
Mentoring
Compliance

Courses & Certifications

Leadership

The Leadership Circle

LCP 360 Certification - Kouzes and Posner

Scripps Networks Interactive

Camp Joy Leadership & Development

The E.W. Scripps Company

Effective Time Management

The E.W. Scripps Company

Time Management for the Business Professional

The E.W. Scripps Company
Data & SQL

SQL Server 2008 Business Intelligence Bootcamp

Custom Microsoft Training

Edfinancial Services

SQL Querying Level 1

Fundamentals of SQL

Edfinancial Services

SQL Querying Level 2

Advanced Querying

Edfinancial Services

Querying and Processing SQL Server Data

Course 50027

Edfinancial Services

Writing Queries with Transact SQL

Microsoft SQL Server 2008 - Course 2778

Edfinancial Services
Certifications

Microsoft Certified Systems Engineer

MCSE

Haslam College of Business, UT

Microsoft Office User Specialist

MOUS

Haslam College of Business, UT

Testimonials

"Will possesses that rare combination of a brilliant, analytical mind matched with dominant genes for customer service and business acumen."

CEO Executive Leadership

"Will is always learning something new and challenging himself, a facet of his insatiable curiosity."

Regional Vice President Direct Manager

"Will Austin is a well-poised leader and champion for innovation and change."

Senior Brand Marketing Manager Direct Manager

"He's one of the most detail-oriented people I know, levelheaded, not to mention a wizard when it comes to anything analytics."

Colleague Cross-functional Team

"Will is one of the brightest people I have encountered in my career."

Corporate Director of Advertising Colleague

"I was always impressed with Will's ability to balance data engineering skills with creative strategies to deliver solutions."

Director, Digital Media Direct Manager

"Will puts crucial strategic information at the fingertips of decisionmakers in ways they can actually use."

Co-CEO Direct Manager

"He is an absolute joy to work with, loves to tackle any problems, and is very inventive in coming up with new ideas."

Assistant Vice President Direct Manager

"Will is the master of web analytics."

Development Professional Colleague

Let's Build Something Amazing Together

Whether you're looking for a technology leader, want to discuss AI and analytics, or just want to connect—I'd love to hear from you.

Knoxville, Tennessee