Will Austin leads teams that build smart, secure, and scalable software solutions. He’s passionate about using AI to transform reporting, analytics, and data platforms—making operations faster, smarter, and more efficient. With deep experience in full-stack development, DevOps, and SaaS, Will helps organizations turn complex data into meaningful insights and action.
Will's core competencies include building and growing high-performing teams, business intelligence, APIs, large batch processing, streaming, AI, emergent technology innovation, infrastructure automation, CRM, HIPAA compliant data transfer, and working with third-party data providers. Will has developed expertise in cloud architecture, digital strategy, statistical data analysis, big data
analytics, data warehousing, and data science. Will is passionate about leveraging technology to solve business problems and create value for his customers and partners.
"Will is an expert in so many aspects of engineering including full-stack application development, customer engagement & metrics, API's, all things data, cloud engineering and the list goes on and on."
– Head of User Experience – worked with Will but on different teams
"I was always impressed with Will’s ability to balance data engineering/development skills with creative strategies to deliver solutions for the business."
– Director, Digital Media/Marketing – managed Will directly
"Will is always learning something new and challenging himself, a facet of his insatiable curiosity."
– Regional Vice President, Enterprise Data Platforms – managed Will directly
"Will is an extremely talented and quite personable digital marketing machine."
– Renewable Energy Executive – worked with Will but at different companies
"Will Austin is a well-poised leader and champion for innovation and change."
– Senior Brand Marketing Manager – managed Will directly
"Will possesses that rare combination of a brilliant, analytical mind matched with dominant genes for customer service and business acumen."
– CEO – was senior to Will but didn't manage him directly
"He's one of the most detailed oriented people I know, levelheaded, not to mention a wizard when it comes to anything analytics."
– Colleague – worked with Will but on different teams
"He clearly loves what he is doing and is intrigued in all facets of audience research and data modeling."
– CEO & Cofounder – worked with Will but at different companies
"Will is the corporate expert when it comes to metrics."
– Website Manager – worked with Will but on different teams
"Will puts crucial strategic information at the fingertips of decisionmakers in ways they can actually use."
– Co-CEO – managed Will directly
"He's been highly responsive in a timely manner."
– Internet Director – worked with Will but on different teams
"He is an absolute joy to work with, loves to tackle any problems, and is very inventive in coming up with new ideas."
– Assistant Vice President – managed Will directly
"Will's experience in analytics has been a big help in managing the real estate portion of our business."
– Call Center Manager – worked with Will but on different teams
"Will is man behind the curtain making sense of it all for Scripps Interactive Group."
– Engineering Manager – worked with Will but on different teams
"Will was a knowledgeable expert in Web analytics on the newspaper side of the business at Scripps."
– Principal Architect – worked with Will but on different teams
"Will has been fantastic in helping to see the big picture and worked extremely well in planning these rollouts."
– Product Manager – worked with Will on the same team
"Will is one of the brightest people I have encountered in my career."
– Corporate Director of Advertising – worked with Will but on different teams
"Will is the master of web analytics."
– Non-Profit Development Professional – worked with Will but on different teams
"My projects could not be a success without his involvement."
– Senior Vice President, Digital Products – worked with Will but on different teams
Experience
Senior Software Engineering Director
Cigna Healthcare/Evernorth Health Services
Leading AI-driven engineering teams focused on analytics, compliance, and operational intelligence across healthcare platforms. He drives enterprise-wide innovation through agentic delivery models, scalable data products, and a culture of technical excellence.
April 2019 - Present
Director of Data and Analytics Integration
Warner Brothers Discovery Inc.
Led integration of data and analytics platforms, enabling advanced reporting and business intelligence for media operations.
March 2018 - April 2019
Director of Data Applications
Scripps Networks Interactive
Directed development of data applications and analytics tools, supporting strategic business decisions and operational efficiency.
March 2012 - March 2018
Director of Business Intelligence and Analytics
The E.W. Scripps Company
Oversaw business intelligence and analytics functions, delivering actionable insights for media operations.
March 2007 - March 2012
Business Intelligence and Analytics Analyst
Edfinancial Services
Analyzed business data and created reports to support financial operations.
March 2004 - March 2007
Sales and Marketing Manager
AT&T
Managed sales and marketing initiatives, driving growth and customer engagement.
May 2000 - March 2004
Education
University of Tennessee, Knoxville
Bachelor of Science, Management
Computer Science and Human Resouce Development
May 2000
Skills
Programming Languages & Tools
Workflow
Mobile-First, Responsive Design
Cross Browser Testing & Debugging
Cross Functional Teams
Agile Development & Scrum
AI-Augmented Delivery Processes
Enterprise Reporting & Analytics
Scalable Data Product Development
DevOps & CI/CD Automation
Cloud-Native Architecture
Semantic Layer Design
Engineering Team Coaching
Compliance & Regulatory Engineering
Stakeholder-Focused Solutioning
Technical Roadmapping & Prioritization
Agile Leadership & Sprint Planning
Cross-Platform Integration
Data Visualization & Storytelling
API Design & Microservices
Interests
Will Austin leads engineering teams that build smart, secure, and scalable solutions for the healthcare industry—often powered by AI and advanced analytics. Outside of work, Will enjoys playing instruments, throwing darts, spinning classic rock vinyl, and spending time with his wife and kids. Whether it’s tuning a data pipeline or a guitar, he’s always looking for harmony between innovation and impact.
